To join us at the event please click here to register. If registration is open, you will be prompted to enter your details and upon completion you will receive a confirmation email. If registration is not yet available, you will instead be able to register your interest and submit your details in order to be the first to know when it is available. If you have any difficulties with registration please contact our Customer Services team who will be happy to help.
I have a question about…
How do I register to attend the event?
What is included with my registration?
Through its industry networks, unrivalled global reach, Oi Americas creates personal and business opportunities, providing customers with quality contacts, content and communities. Depending on what registration you have made will impact what you’re eligible for. An Exhibit Floor only badge will offer you access to the exhibit floor only. On floor theatres are not accessible with an Exhibit Floor only badge.
If you registered and bought a Premium Conference badge, then your package will include all theatres and technical tracks for the day/s you have purchased, plus the benefit of a deli lunch.
Your exhibitor badge will provide you with access to the show outside of opening hours to allow for preparations on your stand. You can register for exhibitor badges within the exhibitor portal. The badge portal will open 2 months prior to the event. Please do not use the visitor registration system for your badges.
Do I need to print my badge at home?
There will be no provision for over-the-counter registration at the show or badge printing. Everyone must register online in advance and admission is strictly by advance registration online only. Please download your e-badge before you arrive onsite and bring your printed e-badge, which will be scanned on entrance and exit.
How do I amend the details shown on my badge?
If you need to change any of the details as they appear on your badge please contact our Customer Services team who will be able to make the necessary amendments for you.
I have not received my badge, please can you resend?
Our badges can sometimes find their way into your spam/junk folders so please do check there in the first instance. If your badge is not there please contact our Customer Services team who will be able to re-send your confirmation to the email address you registered with.
I need to register more people, how can I do this?
Each registration requires a unique email address, and therefore you will need to complete the registration process for each person that wishes to receive a badge. If registration is open, you will be prompted to enter your details and upon completion you will receive a confirmation email. If registration is not yet available, you will instead be able to register your interest and submit your details in order to be the first to know when it is available. If you have any difficulties with registration please contact our Customer Services team who will be happy to help.
I cannot login to the registration system, what should I do?
I am a member of the media, how do I register to attend?
To join us at the event please click here to register. Our badges for media are restricted to publishers, editors, journalists, photographers, broadcasters, and web bloggers associated with the industry.
I would like to register my child so they can attend the event, is that possible?
Unfortunately, we do not allow any children in the exhibition halls under the age of 16.
I am now unable to attend the event, how do I cancel my registration?
We will be happy to help you with this please contact our Customer Services team.
When does build-up of the event start, and when are the breakdown deadlines?
To find a summary of key dates for build up and breakdown please click here.
How can I become an exhibitor?
It is great to hear you are interested in joining us as an exhibitor. Please click here to submit your interest and connect with a member of our Sales Team. We will follow this up by getting in touch with you to discuss the options available.
Where can I see a full list of exhibitors attending your event?
You will be able to view a full list of all companies exhibiting at our event on our website – and this information will be available in the summer. This information is only available via our website and we are unable to share this in any other format.
Where is my stand?
Please refer to your contract for the stand number/ID. If you have any further questions regarding your location we suggest you reach out to your sales contact who will be able to offer guidance.
What is included in my stand?
Please refer to your contract for the details of what ‘type’ of booking you have made. If you are unsure what this information indicates, please speak with your sales contact so they can confirm what is included. If you need any help with your stand design please take a look at our Smartspace opportunities shown here.
I can’t get into the exhibitor portal, how do I get access?
The exhibitor portal is now LIVE. If you have already signed your contract as an exhibitor, you will be sent your login details as soon as the portal is available. If you need any further assistance we will be happy to help, please contact our Customer Services team.
Where do I find the exhibitor manual?
You can find it here or inside your portal.
How can I register sharers on my stand?
You can register your sharers via the exhibitor portal (which is available in June) and the number of sharers that you may register will be based on the allocation you have been contracted for. If you have not yet been contracted for your sharers please speak with your sales contact to arrange this. If you have any further difficulties please contact our Customer Services team who will be happy to help.
Can my sharers access the exhibitor portal?
Once you have registered your sharers in the exhibitor portal they will each receive a link to login to the portal and access their own profile/directory listing. The login link will be sent to the email address you have associated with their details when you registered them.
I need to speak with someone about my invoice, and paying for my stand. Who should I speak to?
We would suggest you reach out to your sales contact – and if needed they can then share further contact details with you if you need to speak with our accounts team.
I need someone to design/build my stand, can you help?
If you would like innovative, all-inclusive and cost-effective packages that are tailored to your budget and requirements, please contact our Smartspace team on [email protected]. They work closely with exhibitors to manage every aspect of the stand build and are renowned for delivering outstanding results and exceptional service.
I am interested in sponsorship opportunities, what is available?
We have some great opportunities available to help promote your brand, products and services. To discuss the sponsorship that is available and would offer the greatest value to you please speak with a member of our sales team.
How can I upgrade my website listing?
We would suggest you reach out to your sales contact to discuss the options available.
Are there any free promotional materials for me to use?
What happens if the event is postponed/cancelled?
Your sales contact will be in touch should the event be postponed or cancelled to assist you further.
What happens if I need to amend my participation at the event?
We would suggest you reach out to your sales contact.
I would like to order some furniture for my stand, who should I speak to?
I need to order electricity for my stand, who should I speak to?
You can order electrics from our official show electrical contractor via the exhibitor manual, which you can access in the exhibitor portal. If you have booked a shell scheme stand, please ensure you understand what is included in this package before ordering additional items.
f you need any further assistance we will be happy to help, please contact our Customer Services team.
I would like to arrange catering for my stand, who should I speak to?
How can I book a private meeting room to use during the event, who should I speak to?
We would suggest you reach out to Customer Services who will put you in contact with the right team member.
What are the restrictions on building a stand?
Is there any support available for lead capturing at the event?
You have access to our bespoke lead-generating app – Emperia. This app allows you to capture leads from the conversations you have with the simple scan of a badge – and it is included in your exhibitor package at no extra cost! You can access Emperia a few weeks before the event using the login details sent to your exhibitor portal administrator. Click here to find out more.
I am onsite and need to speak to someone about my stand, where do I go?
Our Operations team will be onsite to support you via our Organisers Office, along with all official contractors whose details are listed in the exhibitor manual. In addition to this we will have members of our Sales and Marketing teams on hand to offer any additional support you may need.
Can I deliver packages to the venue?
Is there storage space available at the venue?
What are the event dates?
- Tuesday 14th February 2023: 09:30 - 17:00
- Wednesday 15th February 2023: 09:30 - 17:00
- Thursday16th February 2023: 09:30 - 15:00
Is there Wi-Fi available at the event?
The venue is Wi-Fi enabled but due to high volume of attendees, the quality of connection may vary. If you require sole use of a secure wireless connection, you can speak with our official internet service provider via the exhibitor manual, which you can access in the exhibitor portal.
Where can I see a full list of exhibitors attending your event?
The Exhibitor Directory is here.
How do I find my way around the event?
At the venue, you will be guided around the event by ‘You Are Here’ boards, directional signage and there is also the show map in the catalogue.
Where can I find out the details of what is happening at the event?
I would like to speak/present at the event, how can I arrange this?
For speaking opportunities, please contact Fernandes, Carlos.
Will there be cloakroom services for me to use?
Yes, there will be cloakroom facilities at Oi Americas for the duration of the show – please look at their website for further information.
How do I get to the venue?
For further information on how to travel to Oi Americas, please click here.
Is there parking available?
For further information on parking facilities at the venue please click here and scroll down to read through the ‘By car’ section.
What happens if the event is postponed/cancelled?
Your sales reprehensive will contact you in the event of a cancellation/postponement.
Can I use the logo for your event on my website, or as personal email signature etc.?
You can promote yourself at Oi2023 using our promotional materials tool kit, including banners and logos here.
Remember to follow us on social and use our tag #Oi2023.
Can I upload a press release to the website?
For PR opportunities please contact: Jake Frith
What is the official PR company for the event and how do I contact them?
All of our PR is run in-house, please contact: Jake Frith
Where can I find the latest industry news?
Discover the latest industry updates through, blogs, webinars, podcasts and more on the Inside Oi Hub.
Still have a question?
Do you have a general enquiry not answered here, or want to get in touch with someone about exhibiting, conference sessions, PR or how you can promote your company during the show?